Memberships
Membership packages vary depending on the type of package that is best suited for you, view our membership tiers HERE. Please enquire online or you may contact your preferred Goji Studios centre where our staff will be happy to discuss the various membership packages available.
Short term membership packages are also available. Please enquire online or you may contact your preferred Goji Studios centre where our staff will be happy to discuss the various membership packages available.
We believe, as a customer, you have the choice for payment methods. You may choose either to prepay or pay monthly.
Depending on your membership package as some packages allow you to use all Goji Studios in Hong Kong and some are just restricted to one Goji Studio.
At this moment of time, we do not have any Goji Studios outside of Hong Kong.
Yes, you can with a service charge. If you wish to suspend your membership, it will only be for medical reasons with written notice. For further information, please refer to our reception team.
Customers at Goji Studios are not required to commit a long term plan.
There will be no extra charge, however, we offer Personal Training sessions and small group workouts to maximise your results.
If you lost your card, you just need to go to your preferred studio and our reception staff would be very happy to reissue you your membership card for a replacement fee.
If you wish to change your personal details and membership plan, you can go to your preferred studio and our reception staff and sales will be able to help you make the changes.
We offer a 7 day cooling off period which starts from the date you joined. If you wish to cancel your membership plan, you must tell us that you want to cancel your service plan during your 7 day period. After the 7 day cooling off period, there is a no cancel and refund policy. Please note that cancellation is by appointment only. For all the details around cancelling please refer to our Terms and Conditions.
Gym
You will be able to find the address for all our locations here.
Yes, you can. All guests are welcome to visit our studios and our staff would be happy to take them on a tour around the studio. However, all guests must register at the reception.
Any customers between the age of 16-18 must be accompanied but a guardian who is over 21 years old.
The opening hours for all our locations can her found here.
You have an option to join our Personal Training sessions, for extra charge, with certified personal trainers who will be able to help you with the gym equipment.
Depending on your membership package, some packages will include towels for you to use.
When Typhoon Signal No.8 (or above) or Black Rainstorm Signal is in force by the Hong Kong Observatory, please note:
– If T8 signal is hoisted during opening hours, all clubs will close immediately after signal is hoisted.
– All clubs will re-open in 2 hours if T8 is lowered before 7pm.

Class arrangements:
– The whole class will be cancelled if the class start time is within 30 mins prior to the estimated hoist time of Typhoon Signal No. 8 by the Hong Kong Observatory.
– When the signal is lowered and the club is re-opened 2 hours after the signal has been lowered. For classes, you are advised to call our clubs to check the latest news on actual class arrangements.
Class Bookings
After you have joined Goji Studios membership, you will receive a link in your email to confirm your membership. The link will direct you to our webpage to make class bookings.
If you have forgotten your username and password, please visit your preferred studio and our staff will be happy to change the information for you.
You will be able to book your preferred class here.
After you have made a class booking, you will receive a confirmation email. If you do not receive this email then please contact our customer service team.
If you wish to cancel a class booking, please visit here and you will see a “cancel” button.